Frequently Asked Questions
We offer our removal services to the entire metropolitan area and surrounding suburbs. For long-distance or interstate moves, please contact us to discuss your specific requirements.
You can get a free, no-obligation quote by filling out the form on our website, giving us a call, or emailing us with the details of your move. We'll need information such as the size of your home, the number of items, and the distance of the move to provide an accurate estimate.
Start by decluttering and packing non-essential items in advance. Label all boxes with their contents and the room they belong to. We also offer packing services if you need assistance with this process. Ensure all fragile items are securely packed and inform us of any special requirements.
Yes, we offer comprehensive packing and unpacking services to make your move as smooth as possible. Our professional team can handle everything from packing your belongings to unpacking them at your new location.
Yes, we provide comprehensive insurance coverage for your belongings during the move. This ensures that you are protected against any accidental damage or loss. Please ask our team for more details about our insurance options.
We take extra care with fragile and valuable items. Our team is trained to pack and transport such items securely. We use high-quality packing materials and specialized techniques to ensure their safety during the move.
If your moving date changes, please contact us as soon as possible. We will do our best to accommodate your new date. Our flexible scheduling ensures that we can adapt to your needs, subject to availability.
The duration of a move depends on several factors, including the size of your home, the number of items, and the distance of the move. Local moves typically take a few hours to a full day, while long-distance moves can take longer. We'll provide a time estimate when you book our services.
We accept various forms of payment, including credit/debit cards, bank transfers, and cash. Payment terms will be discussed during the booking process.
Yes, we have the equipment and expertise to move heavy and oversized items, such as pianos, pool tables, and large furniture. Please inform us in advance if you have any such items so we can prepare accordingly. These questions and answers should cover the common concerns of your customers and provide them with the necessary information to contact your removalist company.
