BOX SHOP – DELIVERY
Please note that we deliver the boxes and moving supplies only to the Sydney region (50km around the CBD). If you’re unsure of being in our delivery range or want additional information, please contact us at email@example.com or call us directly.
No delivery will be made to addresses outside of the Sydney region.
BOX SHOP – RETURNS
We do not accept returns of used goods and supplies. Once your online order has reached you, no return is available.
BOX SHOP – REFUNDS
No refunds are available unless one of the following issues was experienced:
- Wrong order fulfillment
- Missing or damaged items
If you experienced one of those issues during your order, please contact our support at firstname.lastname@example.org to request a refund.
CANCELING AN ORDER
You can cancel your online order up to 24H before delivery. If you cancel your order less than 24H before delivery, or if the address you provided was incorrect, you may not be refunded the flat rate shipping cost.
Your order will be processed during weekly hours and may take between 2 to 5 days to be delivered. You can contact us directly at email@example.com if you want your order to be delivered on a specific day, however, we cannot guarantee that your request will be honored, depending on our driver’s availability.