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I'm a senior and I did not have previous experience on interstate moves, I must admit I was pleasantly surprised and impressed with Holloway's service. Even the concierge of our MEL apartment building made a positive unsolicited comment about the Holloway personnel. The same at the SYD end after two months of storage. The workers were polite and careful with our furniture and belongings. Nothing lost, nothing damaged, arrived on time. What else could I ask. By the way the person that helped me estimate the space I needed and the advice I got on minimising insurance cost was good as well. We did our part as well by using HD cartons and protecting furniture with bubble wrap (most of which may have been unnecessary) given the protective blankets Holloway provided.

Thank you Danillo and Felipe from Holloway for helping me moving home.

Sonia and her lovely Team have been looking after my storage for close to 5 years. Due to recent challenging circumstances, they were wonderful in accommodating some late payments , without hesitation. If you require safe, reliable short or long term storage - look no further than Holloway. Sonia and her team’s exemplary customer service is directly proportional to how well run the business is overall. 10/5 stars Dylan

Outstanding service provided by Paul and Mauricio; on time, efficient, and polite. Holloway removal has my vote and recommendation. Mal

Team JC REMOVALS - Augusto and Jonathan We unbelievable, so professional, fast, careful and quick!! Highly recommend, they made moving a joy!

These guys were excellent , so organised

Team JC Removals Johnathan and Augusto , I would recommend this team to anyone who wanting a seamless, helpful and professional service.

Ultimate professionals and a pleasure to work with. Nothing was too much trouble for the team team - Johnatan, Augusto and Pietro Incredible culture in the company. Thanks you!

Team jc removals- Jonathan and August were fantastic. They were fast and hardworking , choosing stairs over the lift for most things and were very careful and courteous. Highly recommend

Terrible customer service and experience. We asked specifically for a bigger truck because of the number of fragile items required to be moved. We agreed to pay at a higher rate because of this. On the day of moving, a small truck arrived. The removalists spent significant amount of time trying to fit everything into the truck and calling their manager to ask for advice. Unfortunately, they were not able to fit everything into the truck without damaging our belongings. Holloway agreed for us to complete two trips without charging the travel time for the second trip. After the move, I was surprised to see the bill as we were charged the travel time (just over 2.5 hours in total or approx. $500). Our total bill was so much higher than what it should have been (over $2100) for a two-bedroom apartment. We raised this concern the following day only to be told that the issues will be investigated and rectified within 24-48 hours. It’s been over 72 hours now, and I have not heard any updates. This is very disappointing as money was taken from my account straightaway and there has been 0 communication since I last called. To make the matter worse, one of the removalists hit the wall in our apartment with one of our items. The removalist admitted to this and I already provided the photo evidence via email (as requested). I was informed that compensation will be provided on the moving day but I have not received anything or heard back regarding this for 4 business days now. It’s been a very frustrating experience to say the least. I hope that Holloway steps up and takes responsibility. I understand that mistakes happen but please fix these problems so that we can all move forward. EDIT: Holloway took responsibility and refunded $907. They also got my wall fixed. I wish the communication was a bit better throughout this process. However, I was happy with the final outcomes, and the reviews were edited accordingly.

This removal company is excellent. The two men who moved our furniture from Frankston to Corinella on the 8/8/25 were hard working, polite and respectful of our belongings and us. I obtained many quotes pre move and decided on the hourly rate through this company and lm so glad l did. Highly recommend.

Fantastic, efficient and friendly. Perfect service. Team JC removals - Jonathan and Augusto - highly recommend them

Team JC REMOVALS Johnathan, Augusto and Flavio did an excellent job- very professional!